You can setup VOCP so that calls from a given number start at some arbitrary
box and message, instead of the default root box (box 001).
To direct incoming calls to different boxes based on the caller ID (CID) information, you need to do
two things. Edit /etc/vocp/vocp.conf and make sure the callid_filter
parameter is uncommented (no '#' at the start of the line) and pointing to
the correct file:
#### Caller ID Filter ####
# If you have caller id and your modem groks it and you'd like
# to shunt particular callers to specific boxes (instead of starting
# at the root, 001, box), uncomment this line and edit the file
# it points to
Now, fire up vi (or emacs, nedit or whatever) and edit /etc/vocp/cid-filter.conf
This file has a format similar to vocp.conf:
# Lines starting with '#' are ignored
REGEX WHITESPACE[S] BOXNUM
REGEX is a regular expression that will be checked against caller id info.
WHITESPACE[S] is 1 or more (space or tab) characters
BOXNUM is a sequence of digits that indicates the box number to jump to if
a match is made.
Replace REGEX on each line with some Perl magic - a regular expression that
will match the incoming phone number. Here is a simple example regexp:
I get a 'this function has not been enabled' error when trying to transfer a call to VOCP from the Call Center.
Because the Call Center must send a signal to the vgetty process, ...
Notice that stuff in the [square brackets]? If you're new to Perl and regular
expressions, [\s\-]* simply means "0 or more spaces and/or dashes" (that
'\-' isn't strictly required, you just could use '-' but it's a good habit
to escape dashes unless you mean to use them for a range of values). So
would all match this regex. If I know that my phone company always sends the
caller id info in the same way, I can simplify the regex. For instance, to
match '555-1212', I can just use:
Take note of the '\-' to match '-'; this is because the '-' character is special
in regexland, so it must be escaped to actually mean "the '-' character".
Supposing I would like calls from this number to start off directly in box
300, the cid-filter.conf line would be:
That's it. The hardest part is figuring out your regular expressions (and it's
not that hard, really). The advantage of using regexes is that they can be
very powerful. Here's one:
This expressions says that all calls from:
and all calls from the 9X9 area codes (909, 919, 929, ...) shall be started in
box 700. Take a look at this regex tutorial
or do a perldoc perlfaq6 to learn more about regular expressions.
Notes on cid-filter.conf
The cid-filter.conf file is documented, so take a peek inside. The important
Testing your filters
After you've set up a few filters, it's time to testtesttest. You won't need
to ask everybody to call you up in order to test that your CID filters are
working - just use VOCPLocal.
See the box configuration testing page or
the included vocplocal.txt file for details on using
the local VOCP interface, which allows you to interact with your voice system
using your keyboard and speakers. The important part, in our case, is that
you can edit the /usr/local/vocp/bin/vocplocal.pl file and set the $CALLER_ID
variable to any value you like. Then you just launch vocplocal.pl to see
if your filter is doing what you expect.